Introduction
In this Cookie Policy, “the Big Give” / “Big Give” / “we” / “us” / “our” refers to “The Big Give Trust”, registered charity in England & Wales (1136547) whose registered offices are at Dragon Court, 27-29 Macklin Street, London, WC2B 5LX.
This Cookie Policy aims to cover what cookies are, how the Big Give uses them and applies to all Big Give sites under theBigGive.org.uk domain (including the general website as well as the account areas which are only accessible for registered users).
The Big Give reserves the right to update this Cookie Policy from time to time. This Policy was last amended on 15.06.2018.
What are cookies?
A cookie is essentially a small text file that is sent to your electronic device (computer, tablet, mobile phone, etc.) that often contains a unique identifier; this is stored on your local hard drive in your internet browser files. The purpose of the cookie can be to remember what blogs you have read, or your browsing habits in general. This cookie is retrieved from your local drive upon access to that website from the same browser. Additional information can be found at:
Cookies can be managed in most instances within the browser menus directly, where you can choose to manage where you allow cookies from. It is important to note that if you turn off the cookies for some sites, functionality will be affected and you might not be able to take advantage of all the features of the website.
On the first time you visit the sites and until you opt-in for cookies, these will not be used to track your usage.
Information collected
- Log Files – This would include things like IP addresses, browser type and version, time zone settings, browser plugins, operating system and platform.
- Website usage – How long users spend on the sites and what they click on, how many times and what they interact with.
This information is used to help enhance our features and services. It is worth noting that the IP address data collected cannot be used to identify you personally on its own, it would need to be combined with other information generated to construct a profile of you.
Common browser cookie menus
| Browser | Windows Based | Apple (MAC OSX) Based |
|---|---|---|
| Google Chrome | 1. Click ‘Tools’ on the browser window then ‘Options’. 2. Click ‘Under the Hood’ then ‘Privacy’ and then ‘Content Settings’. 3. Select ‘Allow local data to be set’. 4. Changing step 3 will disable cookies. | 1. Click on ‘Chrome’ at the top of the browser window and select ‘Preferences’. 2. Click ‘Under the Hood’ then ‘Privacy’ and then ‘Content Settings’. 3. Select ‘Allow local data to be set’. 4. Changing step 3 will disable cookies. |
| Microsoft Internet Explorer | 1. Click ‘Tools’ on the browser window then ‘Internet Options’ then the ‘Privacy’ tab. 2. Ensure the privacy level is set to medium or below to enable cookies. 3. Changing the privacy level to above medium will disable cookies. | (Version 5.0) 1. Click on ‘Explorer’ at the top of the browser window and select ‘Preferences’. 2. Scroll down till you see ‘Cookies’ under Receiving files. 3. Select the “Never Ask” option 4. Changing step 3 will disable cookies. |
| Mozilla Firefox | 1. Click ‘Tools’ on the browser window then ‘Options’. 2. Click the ‘Privacy’ Icon. 3. Click on ‘Cookies’ and ‘Allow sites to set cookies’. 4. Changing step 3 will disable cookies. | 1. Click on ‘Firefox at the top of the browser window and select ‘Preferences’. 2. Click the ‘Privacy’ Icon. 3. Select ‘Accept Cookies from Sites’ 4. Changing step 3 will disable cookies. |
| Safari | 1. Click on the cog icon at the top of your browser and select ‘Preferences’. 2. Click ‘Security’ and then check the option that states ‘Block Third Party and Advertising Cookies’ and Click ‘Save’. 3. Unchecking the box will disable cookies. | 1. Click on ‘Safari’ at the top of the browser window and select ‘Preferences’. 2. Click ‘Security’ and then ‘Accept Cookies’ 3. Select ‘Only from the site you navigate to’ 4. Changing step 3 will disable cookies. |
To find out how to delete already stored cookies and for the browsers or operating systems that are not listed then please visit: www.aboutcookies.org.
Classifications of cookies
Strictly Necessary
These cookies are required to use the site/platform and all the functionality therein; without these key services, the site/platform will not work. Please note that the cookies defined here do not remember where you have been on the internet nor do they act as a tool for any marketing advertising at a later stage.
Performance and analysis
These cookies collect information on how you use the site/platform and allow us to analyse page visits, errors and user flow through our sites. These cookies are collected anonymously and essentially they act as statistical measures in order to inform strategic decisions to be made on the User Interface and to features/functionality of the sites.
How the Big Give use cookies
From using our site (including the platform account areas), the cookies in place record your preferences, remembering information about how you use the site, which allows us to compile statistical reports on our website activity. A few of these cookies are essential for us to provide the services requested and/or enhance our overall services/product offerings. Through a visit to a theBigGive.org.uk domain or accessing our platform account areas the cookies are downloaded directly to the device that is accessing it.
At present, the Big Give only uses two types of cookies: cookies set by the Big Give and cookies set by third parties (i.e. other websites or services). We may also store file caches in local storage so the site works quicker.
Cookies the Big Give uses
| Cookie | Name | Purpose | Classification | Who controls / accesses | Explicit consent required | How consent is obtained | More information |
|---|---|---|---|---|---|---|---|
| Google Analytics | Google Analytics | Site usage tracking | Targeting | The Big Give and Google | Yes | Pop-up box | Google AdWords, Ad will appear on external websites from the Big Give as you visited our website. |
| Facebook Pixel | Conversion tracking and remarketing | Targeting | The Big Give and Facebook | Yes | Pop-up box | By visiting our website an advert will appear in your news feed on Facebook or in the Sidebar. | |
| Twitter Pixel | Conversion tracking and remarketing | Targeting | The Big Give and Twitter | Yes | Pop-up box | By visiting our website an advert will appear in your news feed on Twitter or in the Side Bar. |
The cookies used above will only be used for the corresponding purpose, they will not be sold or transferred to any third party unless consent has been provided.
If you would like more information about the cookies we use, as well as details on how to opt-out, please see below.
How can I manage my cookies on the Big Give?
If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.
Please be aware that by not accepting cookies you will not be able to use some of the key functions of the Big Give, including:
- Logging in to your charity account
- Using social media
- Making donations or trustee applications through the Big Give
Third party sites
When you click a link on the Big Give (for example to visit a charity website) you may be redirected to an external site. These external sites may use cookies and will have their own cookie policy. This policy does not apply to the use of those sites.
It is important in any circumstance before providing any information to these websites that you check their own privacy policies. The Big Give does not accept any responsibility for the protection of your Personally Identifiable Information (PII) supplied to these other sites or any “Threats” that may arise from accessing them.
Cookies set by third parties
Some of our partners use cookies to help them deliver their services. A list of third party cookies can be found below (please note this is not exhaustive and is subject to change):
Google Analytics
The Big Give use Google Analytics to monitor traffic levels, search queries and visits to this website. Essentially, it is a web analytics service provided by Google, Inc (“Google”). These cookies help the Big Give to understand how its users interact with the sites/services, and also for remarketing purposes as listed in the table above.
The data collected by Google stored in the United States includes your IP address and other information pertaining to site usage. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
Google should not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
To opt out of being tracked by Google Analytics across all websites please visit: https://tools.google.com/dlpage/gaoptout
Google Adwords
We use Google AdWords Remarketing to help us deliver targeted online adverts based on past visits to our website.
Google uses this information to carefully display Big Give adverts on various third party websites across the internet. These cookies are set to expire and do not contain information that can identify you personally.
To reject or delete these cookies: https://www.google.com/privacy/ads/
Social media cookies
The Big Give is active on a range of social media platforms. The Big Give has no control over the use of cookies on these third party sites. Please see the links below for the social media site policies around privacy, cookies and data:
If you use a ‘Tweet’ link on the Big Give to share content on Twitter, Twitter sets a cookie to remember that you’ve already shared this information.
To reject or delete these cookies: http://twitter.com/privacy
Google +
If you use a ‘+1′ link on the Big Give to share content on Google +, Google sets a cookie to remember that you’ve already shared this information.
To reject or delete these cookies: http://www.google.co.uk/intl/en/policies/privacy/
If you use a ‘like’ or ‘send’ link on the Big Give to share content on Facebook, Facebook sets a cookie to remember that you’ve already shared this information.
To reject or delete these cookies: http://www.facebook.com/about/privacy/
It is worth noting that the Big Give, in accordance with the Terms & Conditions and Policies of these social media sites, may target you either directly or indirectly using digital advertising to solicit you to take an action, this may or may not be of a financial context. The information that is used to derive this targeting would have either been provided by you to the Big Give via your email address, made publicly available, or would be founded on the information that third party sites collect about you and your interests (Twitter and Facebook).
Further Information
The Big Give’s Privacy Policy and Terms & Conditions.
If you have any queries on this policy or if you would like to know further details on how the Big Give uses data or wish to opt-out of something specific; then please contact us at: info@thebiggive.org.uk
Any general correspondence should go to:
FAO Operations Manager
The Big Give
Dragon Court
27-29 Macklin Street
London
WC2B 5LX